Horsehair preparation
To create your piece of jewellery we will require varying amounts of your horse’s tail hair. The horse hair can be taken from the horse in a number of ways.
- Hold each hair at the bottom and pull out with a strong tug.
- Cut from the underside of the tail where it won’t be noticed.
- Collect hair each time you brush the tail!
The amount of horsehair required depends on the product you have ordered and should be stated on the product description, if you are unsure give us a call on 01252 844572.
If possible please wash the hair prior to sending it but DO NOT use any conditioning shampoo or conditioners/detanglers; normal shampoo or washing up liquid is fine.
Tie the bundle of hair to prevent it separating and label with your details.
When the hair is braided it is done in exactly the state that it is sent to us (apart from washing) – it is not treated or dyed in any way, so may even still have some of your horses smell on it!
Getting your horse's hair to Dignity
IF YOU LIVE CLOSE TO DIGNITY PET CREMATORIUM
The safest and easiest way to deliver your horsehair is in person to Dignity in Winchfield, Hook, Hampshire, RG27 8BU. We can take delivery of your horsehair during our opening hours and you’ll have a more personal experience by speaking to a friendly member of our team directly. We are open Monday to Friday 9am to 5pm, and Saturday from 9am to 2pm, please contact us to book a time. Please note we book using an appointment system.
SENDING VIA ROYAL MAIL
If you live too far away, the next best method to get your horsehair to us safely is to send by Royal Mail’s “tracked” or “signed for” post. You will be able to track your delivery and know once it’s been delivered. We will contact you to confirm that we have received your horsehair for your peace of mind.
When posting, make sure your name and address are clearly visible on the outer packaging.
Please send your horse’s hair with name, address and order number (you can print out a copy of the order details if this is easier) to:
Online Orders
Dignity Pet Crematorium
Odiham Road
Winchfield
Hook
Hampshire
RG27 8BU