Cassie, aka Roll, was an African grey who was unique, funny and a loving princess. Cassie loved music and letting you know when it was dinner time. Cassie was part of the family for 26 years after losing my Dad who she loved to bits and missed dearly; she joined him on Boxing Day. I used Dignity as I heard they have a fantastic reputation and knew Cassie would be treated with love and dignity. Everything was so straight forward and painless which was comforting at such a heartbreaking time. It was nice to know the team could see how much Cassie meant to me and that I was able to visit her as a last goodbye. This gave me comfort and the team were brilliant a few days later when I collected her ashes. Cassie is now home in a small wooden casket and I also have some feathers and her I.D leg ring, all presented beautifully in a lovely bag. I can’t thank Dignity enough for everything they have done.