Ways to get your pet to Dignity
Bringing your pet to Dignity
If you have not used our pet cremation service before, do not live near to us or simply do not want to leave your pet at the vet then we recommend bringing your pet to Dignity yourself through a Loving Farewell. You have the option of choosing either our Two Day, Same Day or Attended Pet Cremation Service. Our Same Day and Attended Services not only mean that your pet is looked after the same day allowing you to take their ashes home with you, but it can keep the total cost of the service lower as collection / return charges can significantly increase the overall cost depending on where you live.
Choosing the Right Service for Your Pet's Goodbye
Every goodbye is different. Whether you want to be there every step of the way, or prefer a quieter farewell, we're here to honur your wishes with care and clarity. Below, you'll find a breakdown of what's included in each of our services to help you make the choice that feels right for you and your pet.
Be present for your pet’s final journey. 
Our most complete and personal goodbye. The Attended Service allows you to stay with your pet until their cremation begins, giving you time and space to say goodbye in your own way.
Included in the Attended Service:
- A private room to spend time with your pet
- Up to 30 minutes to say your goodbyes
- The opportunity to write a personal goodbye note
- Lighting a candle of remembrance
- The option for us to take paw prints, fur clippings, or nose prints
- Witnessing your pet being gently placed into the cremator
- A same-day or next-day return of your pet’s ashes
- Optional use of our Gardens of Remembrance
- Refreshments and support from our team throughout
Priority cremation and ashes returned the same day.
Our Same Day is for those who prefer not to stay during the cremation but want your pet’s ashes returned to you that very day. We’ll look after everything with the utmost care and respect.
Included in the Same Day Service:
- Bring your pet to us in the morning (or we can collect from your vet the day before)
- Priority individual cremation on the same day
- The option to write a goodbye note and/or light a candle in our Remembrance Walkway (if bringing your pet to us)
- The option for us to take paw prints, fur clippings. and/or nose prints
- Collection of your pet’s ashes same or next day
- Optional access to our Gardens of Remembrance
A gentle bring in and goodbye. 
For those who want a simple, peaceful goodbye without attending the cremation. You’ll have a short time to say your final farewell in one of our dedicated spaces.
Included in the Loving Farewell Service:
- A private space for a short farewell (approx. 15 – 30 minutes)
- The opportunity to leave a goodbyenote and light a remembrance candle
- The option for us to take paw prints, fur clippings, and/or nose prints
- Individual cremation carried out within 2 working days once pet owner gives permission to proceed
- Ashes returned or ready to collect within 7 working days
- Choice of returning ashes to your vet, courier, or collection from us
How to bring your pet to Dignity
If you’d like to accompany your pet on their final journey to Dignity, all you need to do is telephone us on 01252 844572 to book an appointment to bring them to us. We can normally accommodate people the same day that they contact us subject to availability. Once we have welcomed you in you can choose to say a final goodbye to them in the privacy of one of our Farewell Rooms. Peaceful music is played in the background while you have some time alone with them.
You can place their favourite toy, some flowers, a photo or a card with your pet if you wish. You also have the option of us taking a cutting of their fur or a paw imprint if you wish. These are both completely optional. If you choose our Attended Pet Cremation Service you can opt to accompany your pet along our Remembrance Walkway and be present whilst they are carefully placed into the chamber.
Our pet collection service
We charge for collections and returns on a mileage basis from your home or vet. Our collection service is completely different to that normally offered through most veterinary practices. We will go out in a bespoke pet hearse just for your pet when we are instructed to collect them from your home or veterinary surgery. As our service is responsive it means that we will normally collect your pet the same working day depending on what time we are contacted and our availability. We do not carry out weekly collections in a lorry or large van and we do not place pets into bags. Instead they are laid peacefully in one of our Dignity pet beds and we promise they will be handled with the respect they deserve and transported to the crematorium in a pet hearse.
If you would like us to collect your pet then it helps to have 24 hours notice whenever possible, however this is not mandatory. All we need you to do is telephone us on 01252 844572 to make the final arrangements.
What to expect
When your pet arrives at Dignity we will give you a courtesy call to confirm that they are safely with us so please ensure you give us or your vet your preferred contact number. When we call you can either explain what you would like for your pet at that time or call us back when you are ready to discuss your requirements. Prior to carrying out your pet’s individual cremation we will ask whether you have any special wishes or instructions.
We will also ask if you would like us to take a cutting of their fur (free of charge) or have a paw imprint (from £15) taken. These are both completely optional. We charge for collections and returns on a mileage basis from your home or vet. We also charge an additional fee for home collections and for collections within the M25.
Get in touch today
Contact a member of our dedicated team for help arranging your pet’s cremation.